Your Ultimate Guide to NDIS Support Coordinator FAQs

An NDIS Support Coordinator assists participants in navigating and implementing their NDIS plans. The role involves connecting participants with suitable service providers, coordinating support services, and ensuring the effective utilisation of allocated funds.

A Level 2 Support Coordinator is an advanced level of support coordination under the NDIS. It is provided for participants with more complex needs or those facing significant barriers. Level 2 Support Coordinators possess additional skills and experience to handle intricate situations and provide more intensive assistance.

Local Area Coordinators (LACs) primarily focus on connecting participants with community and mainstream services, while Support Coordinators assist participants in implementing and managing their NDIS plans, coordinating support services, and addressing specific individual needs.

A Support Coordinator helps prepare for an NDIS Plan Review meeting by assessing the effectiveness of the current plan, identifying any unmet needs, and advocating for necessary changes. They provide valuable input to ensure the updated plan aligns with the participant’s evolving requirements.

An NDIS planner is responsible for developing the initial NDIS plan based on the participant’s needs and goals. In contrast, a Support Coordinator assists in implementing and managing the approved plan, connecting the participant with appropriate service providers, and ensuring effective plan utilisation.

To include support coordination in your NDIS plan, discuss your coordination needs during the planning meeting with your Local Area Coordinator or planner. Emphasise the challenges you face in managing support, and they can then recommend the inclusion of Support Coordination in your plan.

Yes, Support Coordinators must be registered with the NDIS. Registration ensures they meet the necessary qualifications and standards to provide support coordination services to NDIS participants.

If you believe you missed out on essential funding in your NDIS plan, contact your Support Coordinator or NDIS representative promptly. Provide clear details about your unmet needs, and they can guide you on the appropriate steps to request plan adjustments or reviews.

Communicate your concerns with your Support Coordinator and express the importance of consistent availability. If issues persist, you can request a change in your support coordination arrangement.

Connect with an NDIS Support Coordinator by reaching out to your local NDIS office, service providers, or through the NDIS contact centre. They can guide you on available Support Coordinators in your area.

Clearly communicate your concerns to your Support Coordinator, providing specific examples and details. If issues persist, consider requesting a change in Support Coordinator.

If you wish to change your NDIS Support Coordinator, discuss your decision with your current coordinator and notify your service provider. You can then request a new Support Coordinator through your service provider or contact the NDIS for assistance in making the change.